Information on the protection of personal data pursuant to art. 12 GDPR - General Data Protection Regulation (EU / 2016/679)
Pursuant to the new EU Regulation / 2016/679, in accordance with the principle of accountability, any processing of personal data must be lawful, correct and transparent. These principles imply that the interested party is informed of the existence of the same, of its purposes and of the rights that it can exercise.
Nokike di Herika Signorino (hereinafter "Nokike") with registered office in Via de' Serragli 90 - Florence, and operational headquarters in Via de' Serragli 122R - Florence, in its capacity as Data Controller, and creator and promoter of the activities available on the site (hereinafter the "Site"), reserves the right to use personal data, voluntarily provided by Users, pursuant to and for the purposes of Regulation EU / 2016/679, hereby informs the interested party that the personal data assumed concerning him, acquired by the Data Controller or that will be requested later and / or communicated by third parties, are necessary and will be used for the purposes indicated below. The personal data processed will generally be personal data or company names or email addresses or telephone numbers.
The processing of personal data is limited to the purposes for which it was collected.
The treatment is carried out on the basis of the conditions of lawfulness provided for under art.6 GDPR: the personal data communicated by the Users are processed to meet the requests of the Users themselves (registration, registration, and purchase of products).
Navigation within the Site is free and does not require any registration, with the exception of some areas where the User can freely and expressly provide a series of data concerning him to access specifically identified services. Code regarding the protection of personal data, with indication (by way of example) of the purposes and methods of use of the data by Nokike, as well as the right to request the deletion of the data or the updating of the data at any time.
What kind of information we collect
We receive, collect and store all the information that is entered on the Site or provided in any other way. In addition, we collect the IP (Internet Protocol) address used to connect the User's computer to the Internet; access; email address; password; computer information and connection and purchase history. We may use software tools to measure and collect session information, including page response times, duration of visits to certain pages, information on page interaction and methods used to navigate away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations and personal profile.
Why we collect this kind of personal information
We collect such personal and non-personal information for the following purposes:
provide and manage the Services;
provide continuous assistance and technical support to our users;
to be able to contact our visitors and users with general or personalized service notices and promotional messages;
to create aggregated statistical data and other aggregated and / or inferred non-personal information, which we or our business partners may use to provide and improve our respective services;
to comply with applicable laws and regulations
Nokike will use the personal data collected online for the purposes indicated in the registration. The data you provide or in any case referable to you can be communicated:
· To external subjects who carry out specific tasks on our behalf (delivery of goods, bookkeeping, tax compliance, management of information systems);
· To banking institutions, for the management of collections and payments deriving from the execution of contracts.
Nokike does not carry out any promotional and / or advertising communication activity without the prior express consent of the User.
Processing methods and confidentiality obligation
Nokike.com is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services. Your data can be archived through the Wix.com data memory, databases and general applications. Your data is stored by them on secure servers, protected by firewalls.
The data processing is performed through IT tools and / or paper supports, by subjects committed to confidentiality, with logic related to the purposes and in any case in order to guarantee the security and confidentiality of the data. The data collected will not be disclosed or disseminated to third parties in accordance with the law.
All the direct payment gateways offered by Wix.com and used by our company adhere to the standards established by PCI-DSS as managed by the PCI Security Standards Council, which is a joint commitment of brands such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure management of credit card information by our store and its suppliers.
How we communicate with visitors
We may contact you to inform you about your account, to resolve related problems, to resolve a dispute, to collect commissions or sums due, to probe user opinions through surveys or questionnaires, to send updates on Nokike, or as otherwise necessary we may contact you to enforce our User Agreement, applicable national laws and any agreements that we may have with you. To this end, we may contact you by email, telephone, sms and regular mail.
Therefore Users are invited to periodically visit this section to update themselves on changes related to changes in current legislation,
If we make substantial changes to this policy, we will notify that it has been updated, so that we know what information we collect, how we use it and under what circumstances we use and / or disclose it.
Nokike guarantees users that the processing of personal data will be reserved for uses strictly connected and related to the provision of its services, to the facilitation of site management and order fulfillment.
Rights of the interested party
Nokike informs that pursuant to current legislation, the interested party may assert his rights towards the Data Controller, as expressed by Regulation 679/2016, namely:
- Right of access;
- Right to rectification;
- Right to cancellation;
- Right to limit the treatment;
- Right to data portability;
- Right to object to treatment;
- Right to withdraw consent;
- Right to lodge a complaint with the supervisory authority.
Data retention times
The personal data of the interested parties will be kept for the time necessary to carry out the existing relationships between the parties and for the fulfillment of the related obligations, without prejudice to the conservation of the same in accordance with current law, expired which will be deleted.
How we collect information
When the User completes a transaction, send a request through our contact request form or request to subscribe to the newsletter on Nokike.com, as part of the process, we collect the personal information that is provided to us, name, physical address and address e-mail.
Personal information will only be used for the specific reasons indicated above.
In case of payment by credit card, the fundamental information for the execution of the transaction (credit / debit card number, expiry date, security code) will be sent to the entity responsible for the treatment (in this case Banca Intesa Sanpaolo and PayPal), or possibly to companies responsible for fraud control, through an encrypted protocol, without third parties having access to it in any way. However, this information will never be displayed or stored by Nokike.
No registration is required to access Nokike.com. However, there are sections on the Site that require registration or the use of a username and password (e.g. to complete the online purchase process), or services for the use of which it is necessary to provide your data ( e.g. your data may be requested to access the Newsletter services, to contact us).
Where necessary, Nokike will acquire the user's specific consent for the relative use of the data. By way of example, personal data such as name and surname, telephone number, email address and other information that the user agrees to provide to use the services of the Site by filling in a specific registration form may be requested.
However, Nokike cannot guarantee its users that the measures adopted for the security of the site and the transmission of data and information on the site are able to limit or exclude any risk of unauthorized access or dispersion of data by security devices. relevance of the user. For this reason, we suggest users of the site to make sure that their computer is equipped with adequate software for the protection of the transmission of data on the network (for example updated antivirus) and that their Internet provider has adopted suitable measures for the security of the transmission. network data.
How visitors can withdraw their consent
If the User does not want their data to be processed, please contact us at the email address email@example.com or send us a letter to: Nokike Atelier Via de' Serragli 122R - 50124 Florence.
Questions and contact information
If you wish to access, correct, modify or delete any personal information we have in our possession, you are invited to contact us at firstname.lastname@example.org or send us a letter to: Nokike Atelier Via de' Serragli 122r - 50124 Florence.
Processing of personal data related to profiling also through cookies
The Site uses "Cookies": these are text files that are sent from a web server (which is the computer on which the visited website is running) to the user's browser (Internet Explorer, Mozilla Firefox, Google Chrome, etc.) and stored on the hard disk of the user's PC when he visits the Site. The cookie allows the Site to identify the user's PC, through the information stored therein, whenever the User reconnects to Nokike.com through that PC.
Cookies do not collect directly identifying user information. In fact, Nokike cannot trace through cookies any directly identifying personal information (e.g. name, surname) if not provided directly by the User. Furthermore, another website cannot use a cookie issued by Nokike.com to access other information contained on the user's computer. Once saved on the computer, the cookie can only be read by the website that created it.
What types of cookies are used
They are the CDs. "session cookies" and are released by the Site on the user's computer while browsing, but are stored exclusively for the duration of the browsing session itself. This means that when the user closes his browser the cookies are automatically deleted and disappear, without remaining stored on the computer. They consist of random numbers generated by the server and are used to allow safe and efficient exploration of the Site.
Through the use of these cookies, it is possible to facilitate user navigation within the Site, for example by remembering the data provided by the user when filling in forms on the Site (so-called user input cookies), to recognize the user after who logged in to the Site (so-called authentication cookies), to customize the site interface based on the preferences indicated by the user, etc.
These cookies do not require the acquisition of a prior and express consent of the user as they are strictly necessary to provide the service requested by the user of the Site (pursuant to art. 122, paragraph 1, of the Code).
These are the cookies released by Nokike.com on the user's computer while browsing, but they are also stored for the duration of the browsing session itself, until they expire or until the user cancels it.
Furthermore, if the user registers on the Site and gives his specific consent to monitor his browsing, the data relating to browsing on the Site may be associated with his personal data.
With regards to the cookies used by Nokike.com, we provide the following information:
1) The domain name from which the Site server transmits cookies is:
2) Purpose of the collection: cookies are used to allow easier and faster navigation within the Site, improve the browsing experience by suggesting the best products and promotions based on the navigation performed.
3) Data collected: the following information is stored: the addresses in URI (Uniform Resource Identifier) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numeric code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's computer environment.
4) Validity of cookies: the Site uses session cookies (i.e. cookies that are automatically deleted when the browser is closed), as well as permanent cookies (i.e. cookies that are stored until canceled by the user), the duration of which does not exceed in any case the six months.
5) Need to accept cookies: the acceptance of cookies is not mandatory but their deactivation, although it allows navigation within the Site, may not make it possible to release some content and functionality of the Site.
6) Deactivation and cancellation of cookies: it is possible to deactivate or delete cookies at any time. To do this, it is necessary to consult the information given in the browser User Manual (Help Page). In particular, if you do not want to receive cookies, you can set your browser in such a way as to be warned of the presence of a cookie, thus being able to decide whether to accept it or not; you can also automatically refuse all cookies by activating the appropriate option in your browser.
7) Data communication: the information collected through cookies is confidential and is not disclosed to third parties. The following information is contained in the cookies (transmitted by the domain): a numeric ID that uniquely identifies Nokike and a numeric ID that identifies the user (who navigates the site), both stored within our database; a numeric ID that uniquely identifies the user's browsing (so-called "record") within our database; an alphanumeric pseudo-random session ID automatically deleted by the browser when it is closed (session cookie).
Most browsers are configured to accept, control or possibly disable cookies through the settings. However, we remind you that disabling navigation or functional cookies can cause unsatisfactory operation of the site and / or limit the service we offer. Below are the links to manage cookies from the following browsers:
Which cookies do we use?
Access to data and Customer Service
You can freely and at any time exercise your rights pursuant to Art. 7 of the Privacy Code, or receive assistance and explanations on how to exercise selective consent or denial or on how to delete cookies from your browser, by sending an e-mail to email@example.com with a written request addressed to Nokike at the postal address of the operational headquarters, we will promptly reply.